Privacy Policy

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Last modified date: Wednesday, 07 May 2008
 

At rVeda we realize that information our users provide on our site is of a highly personal nature. As a result, we make privacy an important aspect of user experience with the site.

Contact Information

User contact information is considered highly private and is only known to the user and to rVeda. When a user “asks a question” or “asks for an appointment” from our trusted network of practitioners, we share the user’s contact information with the practitioner so that the user may be contacted. No user contact information is shared with other users.

rVeda may use a user’s information to communicate with him/her for feedback or to alert him/her about news articles that might be of interest.  All our news alerts include an opt-out option.

We do not share your information with any third parties, except when required to do so by law.

Personal Stories and Therapy Information

rVita site visitors are encouraged to share their stories and treatment information. Our site builds communities of users with similar experiences. Exchanges between users are an important aspect of community building. Our users have a choice whether to share their story or not with other registered users. We identify registered users only by their screen name. 

Sharing on the site is not required for our visitors to get the benefits of our knowledgebase and services. We don’t collect identifying information from visitors.  Data shared is aggregated internally by rVeda to build a treatment knowledgebase.  This data only contains the registered users screen name, therapy, and efficacy and does not contain contact information.

Disclosure of Information

When a user “asks a question” or “asks for an appointment” of our trusted network of practitioner we disclose the user’s contact information with the practitioner so that user may be contacted.

We may disclose aggregate therapy, condition, and efficacy data to third-parties. We will not share individual data points with the third parties.  Examples of aggregate information are: the number of users who found a therapy efficacious and ratings of news articles.

Practitioner Information
We make available to our site visitors contact and practice information for our registered and directory practitioners. This information can be viewed by all site visitors.
User Communities & Forums
Users within our community are able to communicate on our forums using their screen names. We recommend that users do not include any personal information in their forum postings.
E-mail

We send information to our users by e-mail at their request. If at any time users do not wish to receive e-mail from us, they can contact us at our address or by e-mail to be removed from our distribution lists.

rVeda does not share e-mail addresses within the site or with third parties. We do not resell e-mail addresses.

Data Storage and Security

User log-on and contact information are stored on secured third-party servers. Personal stories and therapy information are stored in the same way. We believe these servers to be secure. It is not likely that user privacy would be jeopardized in this environment. Personal information collected by rVeda is stored and processed on our servers in the United States or in any other country in which rVeda or its partners maintain a facility.  By using the site you consent to such transfers.

When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place to protect against the loss, misuse, or alteration of information that we have collected from users on our site.

Information Collection and Exchange

Our web server automatically recognizes the consumer's domain name and e-mail address, where possible.  For site visitors and registered users, our traffic tool collects the domain information and pages visited.  For registered users and those who choose to share their e-mail addresses in the feedback form, we collect the e-mail addresses.  For registered users, we collect information they volunteer such as feedback information about our site and their ICAM experiences.

We may use cookies in the future to store visitor preferences, record user-specific information on which pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, and record past activity on the site in order to provide better service when visitors return to our site.

The information we collect is used to improve the content of our web pages, used to customize the content and/or layout of our page for each individual visitor, and to notify consumers about updates to our web site.

Privacy Policy Updates

We may make occasional changes to this Privacy Policy in the future. At that time, if the changes are substantial we will alert our users via our web site. If, by any chance, you object to any changes we make to our Privacy Policy, we ask that you stop using our site. Continued use of our website following notice of any changes to our Privacy Policy indicates your acknowledgement of the changes and your agreement to be bound by the terms and conditions of them.

Accreditation
rVeda, Inc. is pursuing certification for compliance with privacy guidelines for sites providing health information on the internet.
Other

Concerning children, rVita isn’t designed for the use of minors. However, we protect the privacy of children as we do that of adults. Parents or guardians are responsible for guiding minors in properly registering with and using rVita.com.

rVeda is committed to meeting the privacy requirements for health and personal data in the USA. Federal guidelines and resources for consumer health and medical information privacy can be found at http://www.hhs.gov/healthit/privacy/resources.html.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the address below.

For questions or concerns about this Privacy Policy, or if you think this policy isn’t being followed, contact us.

Send us mail:
rVeda, Inc.
4677 Old Ironsides Drive
Suite #450C
Santa Clara, CA 95054
 
Call us:
408-496-9970
 
E-mail us:
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rVita.com is a service created by rVeda, Inc.